Terms & Conditions

Last updated: 15 October 2026

These Terms & Conditions govern your use of the OMETRA Medical Center website, including our online booking and contact services. By using this website, you agree to these terms. If you do not agree, please do not use the website.

1. About us

This website is operated by OMETRA Medical Center, an integrated medical center located in Qatif, Kingdom of Saudi Arabia.

2. Use of the website

• You may use this website for lawful, personal purposes only.
• You must not misuse the website, attempt to gain unauthorised access, interfere with its operation or submit false or misleading information.
• We may suspend or restrict access to the website at any time for maintenance, security or other reasons.

3. Medical information

Content on this website is for general information only and is not a substitute for professional medical advice, diagnosis or treatment. Please read our Medical Disclaimer. In an emergency, call 997 (Red Crescent) or 911, or go to the nearest emergency department.

4. Online appointments

Appointment requests made through the website are subject to availability and confirmation by our team. Our Appointment & Cancellation Policy forms part of these terms.

5. Accuracy of information

We aim to keep information about our services, specialties and opening hours accurate and up to date, but it may change without notice. Please contact us to confirm details before your visit.

6. Intellectual property

All content on this website, including text, images, logos and design, belongs to OMETRA Medical Center or its licensors and may not be copied, reproduced or used without our written permission.

7. Third-party links

This website may link to third-party services such as WhatsApp or Google Maps. We are not responsible for the content or privacy practices of those services.

8. Limitation of liability

To the extent permitted by law, OMETRA Medical Center is not liable for any loss arising from use of, or inability to use, this website or reliance on its general information. Nothing in these terms limits liability that cannot be limited under applicable law.

9. Privacy

Your use of the website is also governed by our Privacy Policy.

10. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and any dispute is subject to the jurisdiction of the competent courts in the Kingdom.

11. Changes

We may update these terms at any time. The updated version applies from the date it is published on this page.

12. Contact us

OMETRA Medical Center
Al-Quds Street, Al-Jazirah District, Qatif, Kingdom of Saudi Arabia
Phone: 920 019 480 · WhatsApp: 053 528 8199
Email: ometracompny@gmail.com